Near-shoring Services You Can Trust

Vox’s Service Delivery Centres (SDCs) offer near-shore staff augmentation, project delivery, and business process outsourcing from our sites in Belfast, Northern Ireland and Lodz, Poland.

SDC Brochure

High-Quality Talent; Cost-Effective Model

Our SDCs offer high-quality staff, overseen by an experienced Vox executive team, secure, dedicated office space with high-speed access to our clients’ systems, and a cost-effective and scalable resource model.

high quality model-min

Staff augmentation

Experienced in deploying resources as an extension to an existing client team.

Align resources closely with the skills and knowledge required to carry out the role.

Tailor any upskilling and training ahead of the resource joining the client team.

Project delivery

Working on defined projects, our teams are staffed by Vox resources, dedicated to helping meet a client’s regulatory or operational need.

A trusted partner, we ensure teams are deployed with the right blend of skills and experience to effectively meet project objectives.

Business Process Outsourcing

Vox manages the ongoing operation of business-critical processes.

We work closely with our clients to agree SLAs and KPIs on the process to ensure processes are carried out to a high quality and are seamless to your customers.

Best-in-Class Service

Value:

Our Service Delivery Centres are based in locations with an abundance of high-quality, cost-effective talent.

Flexibility in Staffing:

Our scalable model can quickly flex to support seasonal or other variations in business demand, without impacting your headcount.

Operationalization:

We define, document, and refine repeatable processes to support efficient, predictable delivery service delivery.

Belfast, UK

Engagement teams are staffed and structured in close partnership with clients to meet requirements with an efficient blend of skills and experience, supported by ongoing executive oversight and accountability.

Lodz, Poland

Our Lodz site provides talented technical specialists for the most challenging data analysis and migration projects across a range of technologies including cloud and on-premise relational databases, NoSQL, Python, and Excel. The team also has expertise in widely-used vendor risk-management, regulatory, general ledger, and subledger software packages.